Sanne Frandsen

Senior Lecturer, Postdoctoral researcher

Research areas and keywords

UKÄ subject classification

  • Business Administration

Keywords

  • Sales Management, Branding, Organizational identity, Individual identity, Organizational image, Stigmatization, Organizational Storytelling, Ethnography, Financial sector, Paranoia , Organizational Communication, Organization Studies, Strategy

Research

My research is interdisciplinary and guided by empirical observations in contemporary corporations and public organizations. My roots are in organizational communication, organization studies and corporate communication - and I use qualitative methods broadly, particularly ethnographic and narrative approaches. I am interested in several topics including: sales in knowledge work, identity work at individual and organizational levels, stigmatization, image, branding (corporate branding, employee branding), organizational pathologies (paranoia), strategy-as-practice, organizational change, counter-narratives, frontline service work. I currently unite most of these interests in a study of changes to sales practices in the financial sector. 

Teaching

I have taught and supervised students at the undergraduate and master’s levels in strategic organizing, human resources, organizational change, leadership, communications and marketing as well as doctoral students in critical management studies and methodology. I have taught the courses Strategic Organizing, Leadership and Change Management to undergraduate students as well as Strategic Human Resource Management and Organizational Development to master students at Department of Business Administration. Most recently, I taught on the doctoral course of Critical Management Studies in “identity” at FEK and I have taught PhD students at the Stockholm School of Economics on the course “from data to theory”. 

My teaching reflects my interest in bridging theory and practice by using cases from corporate life in both my teaching and the examinations. I find it useful to be able to draw upon my own research and case studies as well as my experiences as a consultant and management trainee in real life in order to illustrate, discuss and perhaps even challenge the theory. My teaching philosophy is inspired by Middeldorf and Pace’s (2004) ideas around “decoding the discipline”. 

 

 

 

Outreach

My research has been published in various academic journals such as Management Communication Quarterly, Journal of Organizational Ethnography, Journal of Management Development and Tamara. I have recently co-edited the Routledge publication Counter-Narratives and Organization (2017) and contributed to The International Encyclopaedia of Organizational Communication. I participate in conferences around the world such as annual conferences of International Communication Association (ICA), European Group of Organization Studies (EGOS), Process Organization Studies (PROS) and Latin American and European Organization Studies (LAEMOS). As part of my research project on Managing Sales I am co-organizing and active participant in the corporate network Executive Sales Development Network together with Sydsvenska Handelskammaren og Vendit. I have furthermore co-organized workshops on ”Counter-narratives” at University of Southern Denmark and on ”Pathologies in and around Organizations” at Lund University School of Economics and Management. 

Recent research outputs

Dan Kärreman & Sanne Frandsen, 2020 Jan, The Oxford Handbook of Identities in Organizations. Brown, A. (ed.). Oxford University Press

Research output: Chapter in Book/Report/Conference proceedingBook chapter

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