Yulia Vakulenko

Doctoral Student
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  1. 2019
  2. 2018
  3. Customer behavior dynamics in e-commerce last mile delivery: Investigating a new service algorithm

    Yulia Vakulenko, Shams, P., Daniel Hellström & Klas Hjort, 2018, GIKA 2018: Book of abstracts and proceedings.

    Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

  4. Online retail experience and customer satisfaction: The mediating role of last mile delivery

    Yulia Vakulenko, Shams, P., Daniel Hellström & Klas Hjort, 2018, NRWC 2018 Conference Proccedings.

    Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

  5. 2017
  6. 2016
  7. Customer value in self-service technologies: A systematic review

    Yulia Vakulenko & Daniel Hellström, 2016.

    Research output: Contribution to conferenceAbstract