A Case for Holistic, Multicriteria Benefit Analysis

Research output: Chapter in Book/Report/Conference proceedingBook chapter

Abstract

This paper discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The paper discusses the ways in which collaborative teams can approach identification of desirable benefits.

Details

Authors
  • Peter Bednar
  • Christine Welch
Organisations
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Information Systems, Social aspects

Keywords

  • benefits analysis, critical systemic thinking, systems analysis, methodologies
Original languageEnglish
Title of host publicationOrganizational Change and Information Systems: Working and Living Together in New Ways
EditorsPaolo Spagnoletti
PublisherSpringer
Pages337-344
Volume2
ISBN (Print)978-3-642-37227-8
Publication statusPublished - 2013
Publication categoryResearch
Peer-reviewedYes

Publication series

Name
Volume2