A Survey on the Perception of Innovation in a Large Product-focused Software Organization

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding


Context.Innovation is promoted in companies to help them stay competitive. Four types of innovation are defined: product, process, business, and organizational. Objective. We want to understand the perception of the innovation concept in industry, and particularly how the innovation types relate to each other. Method. We launched a survey at a branch of a multi-national corporation. Results. From a qualitative analysis of the 229 responses, we see that the understanding of the innovation concept is somewhat narrow, and mostly related to product innovation. A majority of respondents indicate that product innovation triggers process, business, and organizational innovation, rather than vice versa. However, there is a complex interdependency between the types. We also identify challenges related to each of the types. Conclusion. Increasing awareness and knowledge of different types of innovation, may improve the innovation. Further, they cannot be handled one by one, but in their interdependent relations.


Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Computer Science


  • product innovation, processinnovation, business innovation, organizational innovation, software engineering, software business, survey, case study, empirical investigation
Original languageEnglish
Title of host publicationLecture Notes in Business Information Processing (LNBIP)
Number of pages15
Publication statusPublished - 2015
Publication categoryResearch
Event6th International Conference on Software Business - ICSOB'2015. - Braga, Protugal
Duration: 2015 Jun 102015 Jun 12

Publication series

ISSN (Print)1865-1348


Conference6th International Conference on Software Business - ICSOB'2015.

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