Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding


Living labs as a research approach have been said to hold many promises regarding the evaluation of state-of-the art technologies in real-world contexts, for instance by allowing close cooperation with various stakeholders. At the same time, a living lab approach is connected with substantial complexity and increased risk. This paper elaborates on a conducted living lab with the objective to explore challenges and opportunities of mobile participation. For this purpose, a novel mobile application enabling interaction between citizens and city authorities was tested over a period of five months in Turku, Finland. In this paper, we describe identified risks associated with a living lab approach to mobile participation research. We conclude with an overall evaluation regarding the appropriateness of the living lab approach within the e-participation research field and provide recommendations on how to balance potential and risk in future projects.


  • Magnus Adenskog
  • Joachim Åström
  • Titiana Ertiö
  • Sampo Ruoppila
  • Martin Karlsson
  • Sarah-Kristin Thiel
External organisations
  • Örebro University
  • University of Turku
  • AIT Austrian Institute of Technology
Original languageEnglish
Title of host publicationElectronic Participation. ePart 2017. Lecture Notes in Computer Science
EditorsP. Parycek
Publication statusPublished - 2017 Sep 25
Publication categoryResearch
Externally publishedYes