Balancing stakeholder interests: Socio-technical perspectives on smart working practice

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Abstract

The advantages put forward for so-called Smart working may sound very appealing. However, it is unlikely that all stakeholder groups involved will benefit to the same extent, if at all. Many initiatives that seem to be aimed at development of Smart work systems can be seen to be flawed, since they are suggested to support empowerment but are expressed in terms of pre-defined ‘best practice’. This inherent paradox leads to consideration of ways in which innovation could occur that would lead to genuinely Smart systems, harnessing Smart technologies and empowering engaged actors to co-create meaningful practice in pursuit of professional excellence. An open, socio-technical systems approach is suggested to be the way forward.

Details

Authors
  • Peter M. Bednar
  • Christine Welch
Organisations
External organisations
  • University of Portsmouth
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Business Administration

Keywords

  • Human-centred design, Open systems, Smart working, Socio-technical systems
Original languageEnglish
Title of host publicationSmart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings
EditorsDavid Wastell, Deborah Bunker, Yogesh K. Dwivedi, Amany Elbanna
PublisherSpringer New York LLC
Pages261-276
Number of pages16
ISBN (Print)9783030043148
Publication statusPublished - 2019
Publication categoryResearch
Peer-reviewedYes
EventIFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018 - Portsmouth, United Kingdom
Duration: 2018 Jun 252018 Jun 25

Publication series

NameIFIP Advances in Information and Communication Technology
Volume533
ISSN (Print)1868-4238

Conference

ConferenceIFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018
CountryUnited Kingdom
CityPortsmouth
Period2018/06/252018/06/25