Customer value in parcel lockers: Investigating the last mile digitalization

Research output: Contribution to conferenceAbstract

Bibtex

@conference{4a895f6aa8044e0c83c81df83b1c6550,
title = "Customer value in parcel lockers: Investigating the last mile digitalization",
keywords = "Customer Value, Customer satisfaction",
author = "Yulia Vakulenko and Daniel Hellstr{\"o}m and Klas Hjort",
year = "2016",
language = "English",
note = "The 5th Nordic Retail and Wholesale Conference - NRWC ; Conference date: 08-11-2016 Through 10-11-2016",
url = "http://www.nrwa.se/nrwc-2016",

}