Digitalization and in-store service encounters: Challenges and changes for frontline employees

Research output: Contribution to conferenceAbstract

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Subject classification (UKÄ) – MANDATORY

  • Social Sciences Interdisciplinary
Original languageSwedish
Publication statusPublished - 2019
Publication categoryResearch
Peer-reviewedYes
Event25th Nordic Academy of Management (NFF) Conference - University of Vaasa, Vaasa, Finland
Duration: 2019 Aug 222019 Aug 24

Conference

Conference25th Nordic Academy of Management (NFF) Conference
CountryFinland
CityVaasa
Period2019/08/222019/08/24