E-Business in a Vendor-Customer Interface: Implications for Logistics Concerning Physical Distribution and Information Management

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Abstract

In today’s business environment the use of e-business is gradually becoming more common. This paper sets out to highlight the implications for logistical operations and possible future developments in a vendor-customer relationship (B2B environment) when e-business is introduced. The paper implies that use of an e-business solution does not necessarily mean any changes in the physical distribution. It also shows that reality does not always correspond to the expectations of bypassing different functions in the supply chain. Both case studies show a change in the information flow but the different steps the information goes through remain the same; hence, no prior steps are bypassed with the e-business solution. However, value can be added to the vendor-customer relationship, i.e. increased information, online tracking of orders etc.

Details

Authors
  • Fredrik Orremo
  • Pehr-Ola Persson
Organisations
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Other Mechanical Engineering

Keywords

  • E-busniess, Vendor-customer, logistics, packaging logistics, case-study
Original languageEnglish
Title of host publication[Host publication title missing]
PublisherISL
Publication statusPublished - 2003
Publication categoryResearch
Peer-reviewedYes
Event8th International Symposium on Logistics, 2003 - Seville, Spain
Duration: 2003 Jul 62003 Jul 8
Conference number: 8

Conference

Conference8th International Symposium on Logistics, 2003
Abbreviated titleISL 2008
CountrySpain
CitySeville
Period2003/07/062003/07/08