Knowledge hoarding: antecedent or consequent of negative acts? The mediating role of trust and justice

Research output: Contribution to journalArticle

Abstract

Purpose – The purpose of this paper is to investigate whether and how knowledge hoarding, functions as antecedent and consequent of work related negative acts, as a measure of bullying. The authors investigate the relation as mediated by trust and justice. Design/methodology/approach – Data stem from a longitudinal study in which questionnaire responses were collected twice from 1,650 employees in 52 workplaces. Structural equation modelling was used to analyse the two models. Design-based corrections were made to accommodate the multi-level structure of data. Findings – The analyses showed that knowledge hoarding was both an antecedent and a consequent of negative acts. First, over time, knowledge hoarding was indirectly related to negative acts mediated by trust and justice. Second, negative acts were both directly and indirectly related to knowledge hoarding over time. The study thus points to the existence of a vicious circle of negative acts, psychological states of trust and justice, and knowledge hoarding behaviours, which presumably will affect both individual and organizational outcomes negatively. Research limitations/implications – The use of already collected, self-report data, single-item measures, and the two-year time lag could pose potential limitations to the study. Practical implications – Preventive and repair actions could potentially impact both negative acts and knowledge hoarding by focusing on increasing the social exchange quality at work unit level. Originality/value – This paper combines two strands of research, that of bullying at work and that of knowledge management, within which research on knowledge hoarding has been an under-researched area.

Details

Authors
  • Ann Louise Holten
  • Gregory Robert Hancock
  • Roger Persson
  • Åse Marie Hansen
  • Annie Hogh
Organisations
External organisations
  • University of Copenhagen
  • University of Maryland
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Applied Psychology

Keywords

  • Bullying, Justice, Knowledge hoarding, Negative acts, Structural equation modeling, Trust
Original languageEnglish
Pages (from-to)215-229
Number of pages15
JournalJournal of Knowledge Management
Volume20
Issue number2
Publication statusPublished - 2016 Apr 4
Publication categoryResearch
Peer-reviewedYes