Learning from incidents - A method for assessing the effectiveness of the learning cycle

Research output: Contribution to journalArticle

Abstract

Abstract in Undetermined
This paper describes a method for assessing the effectiveness in the steps of the learning cycle: the 1st loop with reporting - analysis - decision - implementation - follow-up, and the 2nd loop on an aggregated basis. For each step, the dimensions considered the most relevant for the learning process (scope, quality, timing and information distribution) and for each dimension the most relevant aspects (e.g. completeness and detail) were defined. A method for a semi-quantitative assessment of the effectiveness of the learning cycle was developed using these dimensions and aspects and scales for rating. The method will give clear indications of areas for improvement when applied. The results of the method can also be used for correlation with other safety parameters, e.g. results from safety audits and safety climate inquiries. The method is intended to be used on a sample of the broad range of incidents normally seen in process industry companies. The method was tested on a two-year incident reporting material from six companies from various types of process industries. It was found that the method and the tools worked very well in practice. The results gave interesting insights into the effectiveness of learning from the incidents.

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Subject classification (UKÄ) – MANDATORY

  • Production Engineering, Human Work Science and Ergonomics

Keywords

  • Incident, Learning, Learning cycle, Process industry
Original languageEnglish
Pages (from-to)561-570
JournalJournal of Loss Prevention in the Process Industries
Volume25
Issue number3
Publication statusPublished - 2012
Publication categoryResearch
Peer-reviewedYes