Online retail experience and customer satisfaction: The mediating role of last mile delivery

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Details

Authors
Organisations
External organisations
  • Karlstad University
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Other Engineering and Technologies

Keywords

  • Customer satisfaction, Last mile delivery
Original languageEnglish
Title of host publicationNRWC 2018 Conference Proccedings
Publication statusPublished - 2018
Publication categoryResearch
Peer-reviewedYes
Event6th NRWC Conference - Reykjavik, Iceland
Duration: 2018 Nov 72018 Nov 8

Conference

Conference6th NRWC Conference
CountryIceland
CityReykjavik
Period2018/11/072018/11/08