Online retail experience and customer satisfaction: The mediating role of last mile delivery

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Bibtex

@inproceedings{f73790d4233f4177a618f7c81aac7805,
title = "Online retail experience and customer satisfaction: The mediating role of last mile delivery",
keywords = "Customer satisfaction, Last mile delivery",
author = "Yulia Vakulenko and Poja Shams and Daniel Hellstr{\"o}m and Klas Hjort",
year = "2018",
language = "English",
booktitle = "NRWC 2018 Conference Proccedings",

}