Practical knowledge and its importance for software product quality

Research output: Contribution to journalArticle


To achieve software product quality professional skill and knowledge is important. The way to reach software product quality is often structured approaches for software quality such as SPI and CMM which have been criticized for lack of a knowledge perspective. The view taken in this study is that software product quality is related to interpretations and understanding in practice, and thus on practical knowledge. Based on a qualitative study of practising software developers' understanding of the concept of quality and quality assessment, it is shown why quality resists definition and why expcrience-based, practical knowledge is important. (C) 2007 Elsevier B.V. All rights reserved.


Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Information Systems, Social aspects


  • quality assessment ability, software quality, software development, practical knowledge
Original languageEnglish
Pages (from-to)625-636
JournalInformation and Software Technology
Issue number6
Publication statusPublished - 2007
Publication categoryResearch