Speeding up requirements management in a product software company: linking customer wishes to product requirements through linguistic engineering

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding


Developing large complex software products aimed for a broad market involves a great flow of wishes and requirements. The former are elicited from customers while the latter are brought forth by the developing organization. These are preferably kept separated to preserve the different perspectives. The interrelationships should however be identified and maintained to enable well-founded decisions. Unfortunately, the current manual linkage is cumbersome, time-consuming, and error-prone. This paper presents a pragmatic linguistic engineering approach to how statistical natural language processing may be used to support the manual linkage between customer wishes and product requirements by suggesting potential links. An evaluation with real requirements from industry is presented. It shows that in a realistic setting, automatic support could make linkage faster for at least 50% of the links. An estimation based on our evaluation also shows that considerable time savings are possible. The results, together with the identified enhancement, are promising for improving software quality and saving time in industrial requirements engineering


Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Computer Science


  • statistical natural language processing, software product development, software quality, industrial requirements engineering, linguistic engineering, product requirements, product software company, requirements management
Original languageEnglish
Title of host publicationProceedings. 12th IEEE International Requirements Engineering Conference
PublisherIEEE - Institute of Electrical and Electronics Engineers Inc.
ISBN (Print)0-7695-2174-6
Publication statusPublished - 2004
Publication categoryResearch
EventProceedings. 12th IEEE International Requirements Engineering Conference - Kyoto, Japan
Duration: 2004 Sep 62004 Sep 11


ConferenceProceedings. 12th IEEE International Requirements Engineering Conference

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