The curious case of online information search

Research output: Contribution to journalLetter


In a rapidly digitalizing world, the increasing importance of online information channels is repeatedly stated. But little is known about the procedure of online information search. This study examines the process of booking a journey via digital devices. It is based on a multi-method approach including interview and experiment. Results show that tourists’ online searching behaviour is less rational than previously perceived. Empirically, the study is based on German tourists in Sweden.


Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Information Studies


  • Digital information, experiment, information search behaviour, online information confusion, Sweden
Original languageEnglish
JournalCurrent Issues in Tourism
Publication statusE-pub ahead of print - 2019 Jul 11
Publication categoryResearch