The Effect of Visual Gender on Abuse in Conversation with ECAs

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Abstract

Previous studies have shown that female ECAs are more likely to be abused than male agents, which may cement gender stereotypes. In the study reported in this paper a visually androgynous ECA in the form of a teachable agent in an educational math game was compared with a female and male agent. The re-sults confirm that female agents are more prone to be verbally abused than male agents, but also show that the visually androgynous agent was less abused than the female although more than the male agent. A surprising finding was that very few students asked the visually androgynous agent whether it was a boy or a girl. These results suggest that androgyny may be a way to keep both genders represented, which is especially important in pedagogical settings, simultaneously lowering the abusive behavior and perhaps most important, loosen the connection between gender and abuse.

Details

Authors
Organisations
Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Learning

Keywords

  • embodied conversational agent, conversational pedagogical agent, teachable agent, off-task interaction, social conversation, visual aspects, visual gender, abuse
Original languageEnglish
Title of host publicationLecture Notes in Computer Science
EditorsYukiko Nakano, Michael Neff, Ana Paiva, Marilyn A. Walker
PublisherSpringer
Pages153-160
Number of pages8
Volume7502
ISBN (Print)978-3-642-33196-1
Publication statusPublished - 2012
Publication categoryResearch
Peer-reviewedYes
EventIntelligent Virtual Agents - Santa Cruz, CA, United States
Duration: 2012 Sep 122012 Sep 14

Publication series

Name
NumberIVA 2012
Volume7502

Conference

ConferenceIntelligent Virtual Agents
CountryUnited States
CitySanta Cruz, CA
Period2012/09/122012/09/14