Behind the Numbers: Questioning Questionnaires

Forskningsoutput: TidskriftsbidragArtikel i vetenskaplig tidskrift

Abstract

Is complex, ambiguous, and fluctuating social reality measurable? Sometimes yes, perhaps, but often not. At least not in the fairly straightforward way assumed by many researchers. This study is an ethnographic inquiry into data collection during a survey research project. Based on our observations of participants’ spontaneous thoughts and confusions as they filled in questionnaires on “leadership” and “teamwork”, we draw attention to hidden problems in much organizational research. Many respondents found measures ambiguous, irrelevant, or misleading. We (a) underline the inherently interpretative nature of research into complex organizational phenomena, (b) warn against lack of reflexivity and overreliance on existing survey instruments when we study complex social aspects of organizations, (c) identify five categories of possible problems, and (d) suggest paths towards better informed research that take context seriously.

Detaljer

Författare
Enheter & grupper
Externa organisationer
  • Hanken School of Economics
Forskningsområden

Ämnesklassifikation (UKÄ) – OBLIGATORISK

  • Etnologi

Nyckelord

Originalspråkengelska
Sidor (från-till)102-114
Antal sidor13
TidskriftJournal of Management Inquiry
Volym30
Utgåva nummer1
Tidigt onlinedatum2020 jul 18
StatusPublished - 2021 jan 1
PublikationskategoriForskning
Peer review utfördJa