Cages in tandem: Management control, social identity, and identification in a knowledge-intensive firm

Forskningsoutput: TidskriftsbidragArtikel i vetenskaplig tidskrift

Abstract

Developments in organization studies downplay the role of bureaucracy in favour of more flexible arrangements and forms of organizational control, including socio-ideological control. Corporate culture and regulated social identities are assumed to provide means for the integration and orchestration of work. Knowledge-intensive firms, which typically draw heavily upon socio-ideological modes of control, are often singled out as organizational forms that use social identity and the corporatization of the self as a mode for managerial control. In this article we explore and discuss social identity and identification in a large IT/management consultancy firm with a strong presence of socio-ideological or normative control, but also with strong bureaucratic features. Structural forms of control-formal HRM procedures and performance pressures are considered in relation to socio-ideological control. We identify organizational and individual consequences of identification in a context of social, structural, and cultural 'closures' and contradictions, including the tendency to create an 'iron cage of subjectivity'.

Detaljer

Författare
Enheter & grupper
Forskningsområden

Ämnesklassifikation (UKÄ) – OBLIGATORISK

  • Företagsekonomi
Originalspråkengelska
Sidor (från-till)149-175
TidskriftOrganization
Volym11
Utgåva nummer1
StatusPublished - 2004
PublikationskategoriForskning
Peer review utfördJa