Passive versus active operator work in automated process control - a job design case study in a control center
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Passive versus active operator work in automated process control - a job design case study in a control center. / Persson, Anders; Wanek, Birgitta; Johansson, Anja.
I: Applied Ergonomics, Vol. 32, Nr. 5, 2001, s. 441-451.Forskningsoutput: Tidskriftsbidrag › Artikel i vetenskaplig tidskrift
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TY - JOUR
T1 - Passive versus active operator work in automated process control - a job design case study in a control center
AU - Persson, Anders
AU - Wanek, Birgitta
AU - Johansson, Anja
PY - 2001
Y1 - 2001
N2 - Methods of avoiding common problems associated with operator work in automated process control, such as understimulation and difficulties in achieving and maintaining necessary skills and competence, are addressed in this paper. The source of these problems is deduced here to be that monitoring tasks are a predominant part of the job. This case study shows how work in a highly automated process can be designed not only to avoid the traditional problems, but also provide a stimulating job within a good work situation at the same time as fulfilling efficiency demands. A new definition of active/passive operator jobs is made which is based on categorisation of the types of work tasks that make up the job. The definition gives an explanation of how different designs of operator jobs result in more or less active/passive work situations.
AB - Methods of avoiding common problems associated with operator work in automated process control, such as understimulation and difficulties in achieving and maintaining necessary skills and competence, are addressed in this paper. The source of these problems is deduced here to be that monitoring tasks are a predominant part of the job. This case study shows how work in a highly automated process can be designed not only to avoid the traditional problems, but also provide a stimulating job within a good work situation at the same time as fulfilling efficiency demands. A new definition of active/passive operator jobs is made which is based on categorisation of the types of work tasks that make up the job. The definition gives an explanation of how different designs of operator jobs result in more or less active/passive work situations.
KW - Job desing
KW - Process operator
KW - Uneventful monotony
KW - Psychosocial work environment
U2 - 10.1016/S0003-6870(01)00022-9
DO - 10.1016/S0003-6870(01)00022-9
M3 - Article
VL - 32
SP - 441
EP - 451
JO - Applied Ergonomics
JF - Applied Ergonomics
SN - 1872-9126
IS - 5
ER -