Process orientation and management control in health care organizations

Forskningsoutput: Kapitel i bok/rapport/Conference proceedingKapitel samlingsverk


The public sector in Sweden has been an early adopter of public management reforms and the health care sector has been in the forefront of the development. In recent years, process orientation has been one key component in this endeavour. Studies in two health care organizations show that an increased focus on horizontal processes leads to changes in the management control system. However, it also shows that the vertical organization structure most often remains unchanged and that important management control devices like resource allocation in the budget process still are used in that structure. The management control devices that are focused on horizontal processes are mainly performance measurement systems. In addition to that, other types of informal devices like fora for dialogue, joint projects across organizational borders and leadership become more important in the management of horizontal processes. This is a challenge since these types of devices, which seem to be important for process orientation, have, so far, not been used a lot in public management in Sweden.


Enheter & grupper

Ämnesklassifikation (UKÄ) – OBLIGATORISK

  • Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi


  • process orientation, Health Care, Management control
Titel på värdpublikationModernizing the public sector
Undertitel på gästpublikationScandinavian perspectives
RedaktörerIrvine Lapsley, Hans Knutsson
UtgivningsortNew York
Antal sidor13
ISBN (elektroniskt)978-1-315-56032-8
ISBN (tryckt)978-1-138-67594-0
StatusPublished - 2017 dec
Peer review utfördJa


NamnRoutledge Critical Studies in Public Management

Relaterad forskningsoutput

Hans Knutsson (red.) & Lapsley, I. (red.), 2016 dec 3, London: Routledge. 262 s. (Routledge Critical Studies in Public Management)

Forskningsoutput: Bok/rapportAntologi (redaktör)

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