Promoting sustainable travel behaviour through the use of smartphone applications: A review and development of a conceptual model

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Promoting sustainable travel behaviour through the use of smartphone applications: A review and development of a conceptual model. / Andersson, Alfred; Hiselius, Lena; Adell, Emeli.

I: Travel Behaviour and Society, Vol. 11, Nr. 2018, 11, 11.01.2018, s. 52-61.

Forskningsoutput: TidskriftsbidragArtikel i vetenskaplig tidskrift

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TY - JOUR

T1 - Promoting sustainable travel behaviour through the use of smartphone applications: A review and development of a conceptual model

AU - Andersson, Alfred

AU - Hiselius, Lena

AU - Adell, Emeli

PY - 2018/1/11

Y1 - 2018/1/11

N2 - The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new technologycan solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather empirical evidence whichforms the foundation of the conceptual model. The empirical findings were tested and verified against a theoreticalframework consisted of The Transtheoretical Model, Theory of Planned Behaviour, Diffusion of Innovations and the concept of Gamification. The results suggest that customization to the user, relevant and contextualised information and feedback, commitment, and appealing design are important aspects when influencing users to behaviour change through smartphone applications. The conceptual model provides further knowledge of key aspects to consider when developing persuasive tools that aims to encourage more sustainablemodes of transport.

AB - The negative effects of transport in terms of pollution, congestion and climate change has urged the need for higher shares of cleaner and more efficient modes of transport, especially in urban settings. While new technologycan solve some of these issues, behaviour changes has also been identified as an important factor to achieve a modal shift from cars to walking, cycling or public transport. This study investigates how ICT has been used to influence behaviour change and synthesizes key aspects into a conceptual model for creating a behaviour change support system (BCSS) for smartphone applications. A literature review concerning behaviour change and ICT in the fields of transport, health, energy and climate was conducted to gather empirical evidence whichforms the foundation of the conceptual model. The empirical findings were tested and verified against a theoreticalframework consisted of The Transtheoretical Model, Theory of Planned Behaviour, Diffusion of Innovations and the concept of Gamification. The results suggest that customization to the user, relevant and contextualised information and feedback, commitment, and appealing design are important aspects when influencing users to behaviour change through smartphone applications. The conceptual model provides further knowledge of key aspects to consider when developing persuasive tools that aims to encourage more sustainablemodes of transport.

KW - Travel behaviour

KW - ICT

KW - Smartphone applications

KW - behaviour change

KW - Sustainable mobility

KW - Sustainable mobility

KW - Travel behaviour

KW - ICT Smartphone applications

KW - Behaviour change

U2 - 10.1016/j.tbs.2017.12.008

DO - 10.1016/j.tbs.2017.12.008

M3 - Article

VL - 11

SP - 52

EP - 61

JO - Travel Behaviour and Society

T2 - Travel Behaviour and Society

JF - Travel Behaviour and Society

SN - 2214-367X

IS - 2018

M1 - 11

ER -