The quantified consumer: blind, non-informed and manipulated?

Forskningsoutput: TidskriftsbidragDebate/Note/Editorial

Abstract

Personal data is found at the core of the digital economy, and from a consumer perspective it is increasingly difficult to assess when it's collected, how it is utilised or traded and by what third parties it is handled over time. As Rhoen (2016) argues, a broader application of consumer protection regulation to user agreements may increase accountability for operators who collect and manage personal data, and in extension lead to increased codetermination for consumers. This is one way of stating that privacy issues and the management of user data is, in short, a consumer issue leading to at least three normative challenges of particular relevance: 1) how to handle (the lack of) transparency in a datafied and personalised market; 2) what the regulatory model based on (“blind, non-informed”) consent is, and; 3) the privacy paradox, that is, the gap between what consumers say when asked in surveys and how they actually behave when using privacy intrusive services.

Detaljer

Författare
Enheter & grupper
Forskningsområden

Ämnesklassifikation (UKÄ) – OBLIGATORISK

  • Juridik och samhälle

Nyckelord

  • Data, quantification, datafication, consumer, consumer protection, normative challenges, transparency, lack of transparency, black box society, black box, privacy, privacy paradox, consent
Originalspråkengelska
TidskriftInternet Policy Review
StatusPublished - 2017 jul 3
PublikationskategoriForskning
Peer review utfördNej

Relaterad forskningsoutput

Stefan Larsson, 2018 feb 19, Svenska Dagbladet / Näringsliv / Debatt.

Forskningsoutput: Bidrag till övrig tidskrift/dags- eller nyhetstidningDagstidnings-/nyhetsartikel

Stefan Larsson, 2018 feb 19, 1 uppl. Stockholm: Fores. 7 s. (Policy Brief)

Forskningsoutput: Bok/rapportRapport

Stefan Larsson & Jonas Ledendal, 2017 maj 15, 4 uppl. Karlstad: Konsumentverket. 47 s.

Forskningsoutput: Bok/rapportRapport

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