Nam is a senior lecturer and researcher in the Department of Informatics at LUSEM, focusing on digital innovation and digitalization within information systems. Her research explores the integration of ICT to enhance learning and optimize interaction design, underscoring her dedication to advancing educational technology. Nam's work covers key areas such as information management, digital innovation, and user experience design, offering insights that tackle challenges in digital learning environments. Her publications contribute to a deeper understanding of how information systems intersect with learning, emphasizing enhancing digital tools for education. Through her research, academic leadership, and course development, Nam aims to drive forward the use of educational technology in information systems.