Ulf Johansson

Sökresultat

• 2021

  Service encounters in the digital age: Exploring the new and multiple role of frontline employees

  Bäckström, K. & Johansson, U., 2021, (Unpublished).

  Forskningsoutput: Konferensbidrag › Annan › Peer review
• 2020

  Creative Concept or Watered-down Version? Factors that influence how new store formats contribute to a retail portfolio

  Burt, S., Egan-Wyer, C., Hultman, J., Johansson, U., Beckman, A. & Michelsen, C., 2020 sep. 1, (Unpublished).

  Forskningsoutput: Konferensbidrag › Annan › Peer review