In the project, two researchers from Lund University will study Swedish Public Employment Service (SPES) and the realization of their JobTech platform, and thereby their move from the role of being a service provider to becoming a service enabler. The JobTech platform provides an infrastructure of open innovation, allowing an ecosystem of third-party organizations and private citizens to create new technologies, products, and services based on resources released by SPES to the platform, such as open source software, data, application programming interfaces, and standards. The JobTech platform enables ecosystem members to collaborate and co-create, potentially resulting in accelerated innovation and new business opportunities, as well as reduced costs through shared maintenance and shorter time-to-market.
Through the research project, the researchers will take an active part in the realization of the JobTech platform together with SPES by engaging in discussions, communicating knowledge and lessons learned from existing research, as well as findings that are made as research progresses. The aim through this active role is to iteratively intervene and improve the implementation, release, and continued evolvement of the JobTech platform, as it is being studied.