Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

Maria Kihl; Niklas Widell

Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

Maria Kihl, Niklas Widell

Institutionen för elektro- och informationsteknik

Forskningsoutput: Kapitel i bok/rapport/Conference proceeding › Konferenspaper i proceeding › Peer review

202 Nedladdningar (Pure)

Sammanfattning

Many commercial web sites, as web stores, have recently experienced performance
problems due to the growth of Internet trading. One way to improve a site’s
performance during overload is to introduce admission control mechanisms. In
this paper we develop and investigate two admission control schemes specifically
for distributed commercial web sites. One of the schemes is request-based
and the other one is session-based. A queuing network model is used to investigate
a distributed site representing a web store. We find that both schemes
improve the site’s performance during overload. However, while the sessionbased
control scheme guarantees a good customer QoS, the request-based
scheme generates a large amount of so called angry customers.

Originalspråk	engelska
Titel på värdpublikation	Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)
Redaktörer	Dominique Gaïti, Nadia Boukhatem
Förlag	Springer
Sidor	305-316
Volym	107
ISBN (tryckt)	1402072686
Status	Published - 2003
Evenemang	IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility - Varaktighet: 0001 jan. 2 → …

Publikationsserier

Namn
Volym	107

Konferens

Konferens	IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility
Period	0001/01/02 → …

Ämnesklassifikation (UKÄ)

Kommunikationssystem
Elektroteknik och elektronik

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kihl_netcon2002

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Kihl, M., & Widell, N. (2003). Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites. I D. Gaïti, & N. Boukhatem (Red.), Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107) (Vol. 107, s. 305-316). Springer.

Kihl, Maria ; Widell, Niklas. / Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites. Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107). redaktör / Dominique Gaïti ; Nadia Boukhatem. Vol. 107 Springer, 2003. s. 305-316

@inproceedings{b472e35e7da0491ea9e049f8a2bdd55f,

title = "Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites",

abstract = "Many commercial web sites, as web stores, have recently experienced performance problems due to the growth of Internet trading. One way to improve a site{\textquoteright}s performance during overload is to introduce admission control mechanisms. In this paper we develop and investigate two admission control schemes specifically for distributed commercial web sites. One of the schemes is request-based and the other one is session-based. A queuing network model is used to investigate a distributed site representing a web store. We find that both schemes improve the site{\textquoteright}s performance during overload. However, while the sessionbased control scheme guarantees a good customer QoS, the request-based scheme generates a large amount of so called angry customers.",

author = "Maria Kihl and Niklas Widell",

year = "2003",

language = "English",

isbn = "1402072686",

volume = "107",

publisher = "Springer",

pages = "305--316",

editor = "Dominique Ga{\"i}ti and Nadia Boukhatem",

booktitle = "Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)",

address = "Germany",

note = "IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility ; Conference date: 02-01-0001",

}

Kihl, M & Widell, N 2003, Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites. i D Gaïti & N Boukhatem (red), Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107). vol. 107, Springer, s. 305-316, IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility, 0001/01/02.

Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites. / Kihl, Maria; Widell, Niklas.
Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107). red. / Dominique Gaïti; Nadia Boukhatem. Vol. 107 Springer, 2003. s. 305-316.

Forskningsoutput: Kapitel i bok/rapport/Conference proceeding › Konferenspaper i proceeding › Peer review

TY - GEN

T1 - Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

AU - Kihl, Maria

AU - Widell, Niklas

PY - 2003

Y1 - 2003

N2 - Many commercial web sites, as web stores, have recently experienced performance problems due to the growth of Internet trading. One way to improve a site’s performance during overload is to introduce admission control mechanisms. In this paper we develop and investigate two admission control schemes specifically for distributed commercial web sites. One of the schemes is request-based and the other one is session-based. A queuing network model is used to investigate a distributed site representing a web store. We find that both schemes improve the site’s performance during overload. However, while the sessionbased control scheme guarantees a good customer QoS, the request-based scheme generates a large amount of so called angry customers.

AB - Many commercial web sites, as web stores, have recently experienced performance problems due to the growth of Internet trading. One way to improve a site’s performance during overload is to introduce admission control mechanisms. In this paper we develop and investigate two admission control schemes specifically for distributed commercial web sites. One of the schemes is request-based and the other one is session-based. A queuing network model is used to investigate a distributed site representing a web store. We find that both schemes improve the site’s performance during overload. However, while the sessionbased control scheme guarantees a good customer QoS, the request-based scheme generates a large amount of so called angry customers.

M3 - Paper in conference proceeding

SN - 1402072686

VL - 107

SP - 305

EP - 316

BT - Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)

A2 - Gaïti, Dominique

A2 - Boukhatem, Nadia

PB - Springer

T2 - IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility

Y2 - 2 January 0001

ER -

Kihl M, Widell N. Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites. I Gaïti D, Boukhatem N, redaktörer, Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107). Vol. 107. Springer. 2003. s. 305-316

Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

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