TY - JOUR
T1 - Restaurant tipping in Europe
T2 - a comparative assessment
AU - Gössling, Stefan
AU - Fernandez, Sébastien
AU - Martin-Rios, Carlos
AU - Reyes, Susana Pasamar
AU - Fointiat, Valérie
AU - Isaac, Rami K.
AU - Lunde, Merete
PY - 2021
Y1 - 2021
N2 - Tipping is a social norm in many countries and has important functions as a source of income, with significant social welfare effects. Tipping can also represent a form of lost tax revenue, as service workers and restaurants may not declare all cash tips. These interrelationships remain generally insufficiently understood. This paper presents the results of a comparative survey of resident tipping patterns in restaurants in Spain, France, Germany, Switzerland, Sweden, Norway, and the Netherlands. ANOVA and ANCOVA analyses confirm significant variation in tipping norms between countries, for instance with regard to the frequency of tipping and the proportion of tips in relation to bill size. The paper discusses these findings in the context of employment conditions and social welfare effects, comparing the European Union minimum wage model to gratuity-depending income approaches in the USA. Results have importance for the hospitality sector and policymakers concerned with social welfare.
AB - Tipping is a social norm in many countries and has important functions as a source of income, with significant social welfare effects. Tipping can also represent a form of lost tax revenue, as service workers and restaurants may not declare all cash tips. These interrelationships remain generally insufficiently understood. This paper presents the results of a comparative survey of resident tipping patterns in restaurants in Spain, France, Germany, Switzerland, Sweden, Norway, and the Netherlands. ANOVA and ANCOVA analyses confirm significant variation in tipping norms between countries, for instance with regard to the frequency of tipping and the proportion of tips in relation to bill size. The paper discusses these findings in the context of employment conditions and social welfare effects, comparing the European Union minimum wage model to gratuity-depending income approaches in the USA. Results have importance for the hospitality sector and policymakers concerned with social welfare.
KW - Economic value
KW - minimum wage
KW - restaurants
KW - service gratuity
KW - social welfare
KW - tipping
U2 - 10.1080/13683500.2020.1749244
DO - 10.1080/13683500.2020.1749244
M3 - Article
AN - SCOPUS:85083593523
VL - 24
SP - 811
EP - 823
JO - Current Issues in Tourism
JF - Current Issues in Tourism
SN - 1368-3500
IS - 6
ER -