Users on the Agenda - Strategies and Theories

Britt Östlund

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Sammanfattning

This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation processes.
Originalspråkengelska
Titel på värdpublikationWhat difference does IT make? Eleven Views of the Information Society
RedaktörerEllegård Kajsa
FörlagKommunikationsforskningsberedningen
Sidor120-133
Volym1999:4
ISBN (tryckt)91-88371-40-9
StatusPublished - 1999

Publikationsserier

Namn
Volym1999:4
ISSN (tryckt)1104-2621

Ämnesklassifikation (UKÄ)

  • Produktionsteknik, arbetsvetenskap och ergonomi

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