(When) Is it Worth Investing in the Personal Service Encounter?

Forskningsoutput: Konferensbidrag › Konferenspaper, ej i proceeding/ej förlagsutgivet › Peer review

10 Nedladdningar (Pure)

Originalspråk	engelska
Status	Published - 2021 nov. 11
Evenemang	The Nordic retail and wholesale conference 2021 - The Umeå School of Business, Economics and Statistics, Umeå, Sverige Varaktighet: 2021 nov. 9 → 2021 nov. 11 Konferensnummer: 7

Konferens	The Nordic retail and wholesale conference 2021
Förkortad titel	NRWC
Land/Territorium	Sverige
Ort	Umeå
Period	2021/11/09 → 2021/11/11

Ämnesklassifikation (UKÄ)

@conference{f48a182257d946d6bdaed8798dee4be4,

title = "(When) Is it Worth Investing in the Personal Service Encounter?",

author = "Carys Egan-Wyer and Ulf Johansson and {\AA}sa Parsmo and Sofia Valentin and Kristina B{\"a}ckstr{\"o}m",

year = "2021",

month = nov,

day = "11",

language = "English",

note = "null ; Conference date: 09-11-2021 Through 11-11-2021",

}